FAQ - News Rover Sleeps
There is nothing wrong with News Rover being in a
"Sleeping" state. Whenever you start an Autoscan run,
News Rover scans all of the newsgroups that are part of your
interest groups, downloads the messages that meet your
selection criteria, then sleeps until one hour has elapsed
to give the news server a chance to collect new messages. So
"Sleeping" really means "I have scanned every newsgroup,
gotten all of the messages you want, and am now giving the
news server a rest."
If you wish to change how long it sleeps between runs, go to
the Configure/General screen and change the value of
"Minutes to delay between runs".
If you want to force it to do another scan while it is
sleeping, click the Run button on the Autoscan control panel
a second time (while it is in the sleeping state). If you
want to force News Rover to go back a certain number of days
and rescan newsgroups, modify the properties of your
interest group(s), go to the "Dates" page and specify the
number of days to go back for the rescan.
If News Rover is unable to find any messages for an extended
period of time (several hours or a day), and it just goes to
sleep, the problem could be one of two things:
1. Your news server might be sick and unable to receive and
post new messages to its newsgroups. You can check this by
subscribing to some of the newsgroups, downloading the
message headers and checking to see if any messages have
been received recently. If no new messages are coming in,
you should contact your news server support dept. and ask
them what is going on.
2. Your news server might have reset their message numbering
sequence. If this happens, new messages may have
numbers that look old. In that case the thing to do is to
modify the properties of each News Rover Autoscan Interest
Group, go to the Dates property page, then specify that the
scan should start back a few days.
3. You might have set some message selection criteria that
are filtering out all messages. The best way to check this
is to do an Autoscan run, then click Control on the main
menu followed by Autoscan statistics. These statistics break
down all of the reasons messages are being skipped over.
Examine how many newsgroups are being scanned, how many
messages are being scanned, and look at the numbers in the
right column that show why messages
are being skipped over rather than downloaded.
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